Insurance Customer Care Specialist — Flexible Hours & Growth

The Juris Agency; Johnsons Corners (OH); On-site; USD 2,066,000 - 3,031,000; Part time

Benefits offered by this job

Flexible Schedule

Career Growth Opportunities

Evenings Off

Hands on Training

Licensing Assistance

Holidays off

Job summary

The Juris Agency is seeking a Customer Service Representative in Johnsons Corners, OH. This part-time position offers hands-on training and clear path to full-time for the right candidate, with a focus on delivering excellent customer service to current clients and assisting prospects who call in. No prior experience is required.

We emphasize a fast-paced environment, relationship-building, and accurate record-keeping while supporting licensing and potential career growth within the agency.

Qualifications

• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Great Customer Service Skills.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.

Responsibilities

• Provide prompt, professional assistance to clients via phone, email, and in person
• Process policy changes, billing inquiries, claims support, and documentation updates
• Educate clients on available coverage options and help them understand their policies
• Maintain accurate records and follow up on outstanding client needs
• Support the sales team with customer retention and policy renewals
• Uphold high standards of confidentiality and compliance with insurance regulations
• Contribute to a positive, collaborative, and service-driven office culture

Skills

Communication skills

Multitasking

Customer service

Positive attitude

Stress management

Job description

The Juris Agency is seeking a Customer Service Representative in Johnsons Corners, OH. This part-time position offers hands-on training and clear path to full-time for the right candidate, with a focus on delivering excellent customer service to current clients and assisting prospects who call in. No prior experience is required.

We emphasize a fast-paced environment, relationship-building, and accurate record-keeping while supporting licensing and potential career growth within the agency.