Receptionist & Customer Care Specialist (Insurance)

Hasan Jamil - State Farm Agent; Burtonsville (MD); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Hasan Jamil - State Farm Agent in Burtonsville, Maryland, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to customers. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

You will greet customers, manage appointments, assist with inquiries, and support team projects. If you're committed to contributing positively to our workplace and enjoy customer interaction, we invite you to apply!

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Ability to organize and multitask effectively.
• Comfortable engaging in sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage with customers, identifying insurance opportunities.
• Provide excellent customer service and follow up on customers' needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation skills

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Hasan Jamil - State Farm Agent in Burtonsville, Maryland, is seeking a Receptionist - State Farm Agent Team Member to provide exceptional service to customers. The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry.

You will greet customers, manage appointments, assist with inquiries, and support team projects. If you're committed to contributing positively to our workplace and enjoy customer interaction, we invite you to apply!