Insurance Customer Care Specialist — Detail‑Oriented & Helpful

Justin Holt - State Farm Agent; Lawrence (KS); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual raises

Bonus based on performance

Free food & snacks

Paid time off

Job summary

Justin Holt - State Farm Agent is seeking a highly organized, customer-focused individual for an in-office role in Lawrence, KS. The candidate should be comfortable handling calls, emails, and texts, and be ready to learn about policy changes and recommendations.

The position emphasizes attention to detail, multitasking, and a helpful attitude to support teammates and keep customers happy. Office hours are 8:30–5, Monday through Friday, with a lunch break from 12–1.

Qualifications

• Must be able to obtain insurance licenses (licensing process is straightforward).
• Strong communication and interpersonal skills are essential.
• Detail-oriented with the ability to multitask and manage multiple tasks.

Responsibilities

• Answer phone calls, emails, and texts.
• Make policy changes and recommendations.
• Maintain exceptional attention to detail.
• In office 8:30-5 Mon-Fri, lunch 12-1.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Justin Holt - State Farm Agent is seeking a highly organized, customer-focused individual for an in-office role in Lawrence, KS. The candidate should be comfortable handling calls, emails, and texts, and be ready to learn about policy changes and recommendations.

The position emphasizes attention to detail, multitasking, and a helpful attitude to support teammates and keep customers happy. Office hours are 8:30–5, Monday through Friday, with a lunch break from 12–1.