Client Care Specialist & Office Coordinator (Insurance)

Justin Terry - State Farm Agent; Little Rock (AR); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Advancement opportunities

Paid time off

Training & development

Job summary

Justin Terry - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, handling calls, scheduling, and maintaining records, while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This is a frontline role offering growth and development in a supportive environment.

Qualifications

• Previous receptionist or customer service experience is preferred.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable engaging in sales conversations with customers.

Responsibilities

• Greet customers in person and over the phone and direct to the right team member.
• Schedule appointments and manage office communications.
• Maintain customer records and respond to inquiries.
• Discuss insurance options with prospects and existing customers when appropriate.
• Provide excellent customer service and follow up on needs.
• Assist the team with administrative tasks and projects.

Skills

Customer service

Communication

Organizational skills

Sales conversations

Tools

CRM systems

Microsoft Office

Job description

Justin Terry - State Farm Agent is seeking a Receptionist to join the team. The role focuses on greeting customers, handling calls, scheduling, and maintaining records, while identifying opportunities to discuss insurance options.

The ideal candidate is organized, detail-oriented, and eager to learn within the insurance industry. This is a frontline role offering growth and development in a supportive environment.