Insurance Customer Care Specialist

State Farm Agent; Pleasanton (CA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Parental leave

Training & development

Bonus based on performance

Company parties

Competitive salary

Flexible schedule

Job summary

AJ Abdelkhalek - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to our customers and support a busy insurance and financial services office in Pleasanton. You will build relationships, answer inquiries, and coordinate with team members to meet community needs.

The ideal candidate is outgoing, detail-oriented, and capable of multitasking in a fast-paced environment.

Qualifications

• Dedicated to customer service.
• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Multitasking

CS experience

Job description

AJ Abdelkhalek - State Farm Agent is seeking a Customer Service Representative to deliver exceptional service to our customers and support a busy insurance and financial services office in Pleasanton. You will build relationships, answer inquiries, and coordinate with team members to meet community needs.

The ideal candidate is outgoing, detail-oriented, and capable of multitasking in a fast-paced environment.