Insurance Customer Care Specialist

Talentify; Highland (AR); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Talentify is seeking a Customer Service Representative for a State Farm Agent Team member role. You will deliver exceptional customer experiences, handle inquiries, and collaborate with agency teammates to support community members.

The ideal candidate is customer-focused, detail-oriented, and capable of handling policy-related tasks while contributing to a positive, growth-oriented team culture.

Qualifications

• Clear communication and interpersonal abilities.
• Attention to detail and ability to multitask.
• Experience in customer service roles preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Job description

Talentify is seeking a Customer Service Representative for a State Farm Agent Team member role. You will deliver exceptional customer experiences, handle inquiries, and collaborate with agency teammates to support community members.

The ideal candidate is customer-focused, detail-oriented, and capable of handling policy-related tasks while contributing to a positive, growth-oriented team culture.