Insurance Customer Care & Retention Specialist

Briankoeniginsurance; Wilsonville (OR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

License Reimbursement

Salary Plus Commission

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency in Wilsonville, OR is seeking a Customer Relations Representative to deliver exceptional customer experiences. The ideal candidate will manage customer inquiries, resolve issues, and assist with customer retention. Strong communication skills and experience in customer service are preferred. This full-time role offers a competitive salary of $35,000 - $55,000 along with benefits like health insurance and growth opportunities.

Qualifications

• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Job description

An insurance agency in Wilsonville, OR is seeking a Customer Relations Representative to deliver exceptional customer experiences. The ideal candidate will manage customer inquiries, resolve issues, and assist with customer retention. Strong communication skills and experience in customer service are preferred. This full-time role offers a competitive salary of $35,000 - $55,000 along with benefits like health insurance and growth opportunities.