Insurance Client Care Specialist | Growth & Training

State Farm Agent; Baldwin (NY); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Health insurance

Paid time off

Training & development

Hourly pay plus commission/bonus

Growth potential/Opportunity for advancement

Valuable career-building experience

Job summary

State Farm Agent in Baldwin, New York is hiring a Customer Service Representative to enhance client experiences within our successful insurance agency. This role involves resolving inquiries, establishing strong customer relationships, and coordinating with team members.

The ideal candidate excels in communication, customer service, and problem-solving. Benefits include a competitive salary, 401(k) matching, and growth potential within our office.

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet customer needs.

Skills

Customer service orientation

Communication skills

Problem-solving

Job description

State Farm Agent in Baldwin, New York is hiring a Customer Service Representative to enhance client experiences within our successful insurance agency. This role involves resolving inquiries, establishing strong customer relationships, and coordinating with team members.

The ideal candidate excels in communication, customer service, and problem-solving. Benefits include a competitive salary, 401(k) matching, and growth potential within our office.