Insurance Customer Care Pro | Growth‑Oriented CSR

State Farm Agent; Orange Park (FL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Russ Vorhis - State Farm Agent is seeking a Customer Service Representative to join the team in Orange Park. You will deliver exceptional customer experiences, handle policy inquiries, assist with changes, and coordinate with agency staff to meet community needs.

Ideal candidates are customer-focused, detail-oriented, and bilingual in Spanish. You will work in a busy insurance office that values growth, teamwork, and a supportive environment with opportunities for advancement.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail orientation

Customer service

Bilingual Spanish

Job description

Russ Vorhis - State Farm Agent is seeking a Customer Service Representative to join the team in Orange Park. You will deliver exceptional customer experiences, handle policy inquiries, assist with changes, and coordinate with agency staff to meet community needs.

Ideal candidates are customer-focused, detail-oriented, and bilingual in Spanish. You will work in a busy insurance office that values growth, teamwork, and a supportive environment with opportunities for advancement.