Insurance Customer Care Pro - Growth & Flex Schedule

Rick Weissenhofer - State Farm Agent; Oswego Township (IL); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rick Weissenhofer - State Farm Agent is seeking a Customer Service Representative to join a growing team focused on delivering exceptional insurance service. The role emphasizes accurate record-keeping, community engagement, and helping customers with policy needs.

You’ll work with a small team to resolve inquiries, update policies, and coordinate with colleagues to support community members. Strong communication and a customer-first mindset are essential for internal growth and service

Qualifications

• Communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.

Skills

Communication

Multitasking

Customer service

Job description

Rick Weissenhofer - State Farm Agent is seeking a Customer Service Representative to join a growing team focused on delivering exceptional insurance service. The role emphasizes accurate record-keeping, community engagement, and helping customers with policy needs.

You’ll work with a small team to resolve inquiries, update policies, and coordinate with colleagues to support community members. Strong communication and a customer-first mindset are essential for internal growth and service