Insurance Customer Care & Policy Support Specialist

State Farm Agent; Belleville (MI); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Competitive salary

Flexible schedule

Paid time off

Job summary

A prominent insurance agency in Belleville, MI, is seeking individuals to enhance customer experiences. Your responsibilities include answering inquiries, assisting with policy changes, and processing claims, while leveraging your strong communication and customer service skills. The compensation ranges from $34,000 to $45,000 annually, accompanied by benefits like a flexible schedule and paid time off.

Qualifications

• Strong communication and interpersonal abilities.
• Attention to detail and capacity to multitask.
• Customer service background is preferred.

Responsibilities

• Respond to customer inquiries and provide policy details.
• Assist clients with policy modifications.
• Process claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Customer service experience

Job description

A prominent insurance agency in Belleville, MI, is seeking individuals to enhance customer experiences. Your responsibilities include answering inquiries, assisting with policy changes, and processing claims, while leveraging your strong communication and customer service skills. The compensation ranges from $34,000 to $45,000 annually, accompanied by benefits like a flexible schedule and paid time off.