Insurance Customer Care Specialist — Growth & Perks

State Farm Agent; Charlottesville (VA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

State Farm Agent in Charlottesville is looking for a Customer Service Representative to enhance customer experiences in a growth-oriented insurance agency. As a team member, you will assist customers with inquiries, updates, and claims while maintaining detailed records of interactions.

The ideal candidate will be detail-oriented, possess strong communication skills, and have a drive for customer service excellence. Competitive salary and opportunities for advancement are available.

Qualifications

• Strong communication and interpersonal skills.
• Must be detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

State Farm Agent in Charlottesville is looking for a Customer Service Representative to enhance customer experiences in a growth-oriented insurance agency. As a team member, you will assist customers with inquiries, updates, and claims while maintaining detailed records of interactions.

The ideal candidate will be detail-oriented, possess strong communication skills, and have a drive for customer service excellence. Competitive salary and opportunities for advancement are available.