Insurance Customer Care & Growth Specialist

Brycen Whitaker - State Farm Agent; Wichita Falls (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Company parties

Competitive salary

Job summary

Brycen Whitaker State Farm is seeking a friendly customer service representative to deliver exceptional experiences. You will answer inquiries, provide policy information, assist with changes, and coordinate with a local team to support community members.

This role focuses on accuracy, empathy, and timely responses. Training and development are available, with internal growth opportunities for driven, sales-minded candidates in a supportive agency environment.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Must be able to acquire State Insurance license(s)

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Multitasking

Customer service experience

Job description

Brycen Whitaker State Farm is seeking a friendly customer service representative to deliver exceptional experiences. You will answer inquiries, provide policy information, assist with changes, and coordinate with a local team to support community members.

This role focuses on accuracy, empathy, and timely responses. Training and development are available, with internal growth opportunities for driven, sales-minded candidates in a supportive agency environment.