Insurance Customer Experience Specialist

Chris Bryson - State Farm Agent; Austin (TX); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k)

Job summary

Chris Bryson - State Farm Agent is hiring a Customer Service Representative to deliver exceptional support for customers seeking insurance and financial services. You will build relationships, handle inquiries, and coordinate with team members to ensure community needs are met in a fast-paced environment.

The role emphasizes accuracy, communication, and a proactive, friendly approach to serving clients in the Austin area.

Qualifications

• Dedication to customer service.
• Strong communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Previous customer service experience preferred.
• Bi-lingual preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Bi-lingual

Job description

Chris Bryson - State Farm Agent is hiring a Customer Service Representative to deliver exceptional support for customers seeking insurance and financial services. You will build relationships, handle inquiries, and coordinate with team members to ensure community needs are met in a fast-paced environment.

The role emphasizes accuracy, communication, and a proactive, friendly approach to serving clients in the Austin area.