Insurance Customer Care & Claims Specialist

Noah Khaja - State Farm Agent; Montvale (NJ); On-site; USD 40,000 - 52,000; Full time

Job summary

Noah Khaja - State Farm Agent in Montvale, NJ is seeking a Customer Service Representative to join the team and deliver high-quality service to policyholders. You will handle inquiries, explain policy details, and coordinate with other agents to ensure customer needs are met.

The role emphasizes accuracy in records and prompt follow-up on claims, with opportunities for growth as you support community members and drive agency success.

Qualifications

• Communication and interpersonal skills are essential.
• Detail-oriented and multitasking ability is required.
• Prior customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Job description

Noah Khaja - State Farm Agent in Montvale, NJ is seeking a Customer Service Representative to join the team and deliver high-quality service to policyholders. You will handle inquiries, explain policy details, and coordinate with other agents to ensure customer needs are met.

The role emphasizes accuracy in records and prompt follow-up on claims, with opportunities for growth as you support community members and drive agency success.