Insurance Customer Advocate — Growth, Training & PTO

Ty-Gittens---State-Farm-Agent; Garrettford (PA); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Training & development

Opportunity for advancement

Job summary

Ty Gittens Insurance Agency is seeking a Customer Service Representative to deliver exceptional client experiences and support growth within the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accurate client records.

The role emphasizes helpful, empathetic customer service with opportunities for internal growth for driven candidates. Training and development are highlighted as part of the benefits and career path.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Attention to detail

Multitasking

Job description

Ty Gittens Insurance Agency is seeking a Customer Service Representative to deliver exceptional client experiences and support growth within the agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while maintaining accurate client records.

The role emphasizes helpful, empathetic customer service with opportunities for internal growth for driven candidates. Training and development are highlighted as part of the benefits and career path.