Insurance Customer Advocate — Growth Path

State Farm; United States; Remote; USD 38,000 - 48,000; Full time

Job summary

Scriver Insurance & Financial Services in the United States is seeking a customer service professional to deliver exceptional support to policyholders. You will respond to inquiries, assist with policy changes, and coordinate with agency team members to ensure smooth service.

The role emphasizes attention to detail, reliable record-keeping, and a friendly, empathetic approach to clients. Previous customer service experience is preferred, with opportunities for growth within the agency.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service

Job description

Scriver Insurance & Financial Services in the United States is seeking a customer service professional to deliver exceptional support to policyholders. You will respond to inquiries, assist with policy changes, and coordinate with agency team members to ensure smooth service.

The role emphasizes attention to detail, reliable record-keeping, and a friendly, empathetic approach to clients. Previous customer service experience is preferred, with opportunities for growth within the agency.