Insurance Customer Advocate | Growth, PTO & Commission

Kris Yocum; Republic (MO); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Salary plus commission

Paid time off (vacation and personal/s

Paid time off (vacation and personal/s

Growth potential/Advancement

Job summary

Kris Yocum - State Farm Agent is seeking a Customer Service Representative to help build relationships with customers and support their insurance needs in Republic, MO. You will assist with inquiries, explain coverage options, and process transactions to ensure accurate policy information and timely service.

The role offers salary plus commission, PTO, and growth opportunities within the agency. You will work full-time at the local State Farm agency and may pursue required licenses to support

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent interpersonal skills.
• Excellent communication skills - written, verbal and listening.
• Enthusiastic about the role insurance and financial products play in helping people manage risks.
• People-oriented.
• Organizational skills.
• Self-motivated.
• Detail oriented.
• Proactive in problem solving.
• Dedicated to customer service.
• Able to learn computer functions.
• Pride in getting work done accurately and timely.
• Ability to work in a team environment.
• Ability to multi-task.
• Ability to effectively relate to a customer.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service including inquiries about insurance availability, eligibility, coverages, changes, transfers, claims, and billing.
• Use a needs-based review to educate customers about insurance options.

Skills

Interpersonal skills

Excellent communication

Customer service

Teamwork

Multi-tasking

Problem solving

Self-motivated

Detail oriented

Organizational skills

Learn computer systems

Relate to customers

Accuracy and timeliness

License: Property & Casualty

License: Life & Health

Job description

Kris Yocum - State Farm Agent is seeking a Customer Service Representative to help build relationships with customers and support their insurance needs in Republic, MO. You will assist with inquiries, explain coverage options, and process transactions to ensure accurate policy information and timely service.

The role offers salary plus commission, PTO, and growth opportunities within the agency. You will work full-time at the local State Farm agency and may pursue required licenses to support