Insurance Customer Success Advocate

State Farm Agent; Raytown (MO); On-site; USD 21,000 - 39,000; Full time

Benefits offered by this job

Hourly pay plus commission/bonus

Job summary

State Farm Agent in Raytown, MO is seeking an outgoing, customer-focused team member to help customers with insurance and financial services needs. You will establish relationships, provide prompt service, and educate clients on options using a needs-based approach.

The role offers hourly pay with commission/bonus and entails handling inquiries about policy options, eligibility, and billing, while maintaining a proactive, detail-oriented mindset to support customers daily.

Qualifications

• Excellent interpersonal and communication skills are required.
• Customer-focused with a passion for helping people manage everyday risks.
• Strong organizational skills and attention to detail.
• Proactive in problem solving and committed to service.
• Able to learn computer functions and use Windows applications.
• Experience using a variety of computer programs and tools.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about insurance and billing.
• Educate customers about insurance options using a needs-based review.
• Maintain a strong work ethic with commitment to success daily.

Skills

Excellent interpersonal skills

Excellent communication skills

People-oriented

Organizational skills

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience with computers

Tools

Windows

Job description

State Farm Agent in Raytown, MO is seeking an outgoing, customer-focused team member to help customers with insurance and financial services needs. You will establish relationships, provide prompt service, and educate clients on options using a needs-based approach.

The role offers hourly pay with commission/bonus and entails handling inquiries about policy options, eligibility, and billing, while maintaining a proactive, detail-oriented mindset to support customers daily.