Insurance Customer Advocate — Growth & Flexible Schedule

Kevin Curtis - State Farm Agent; Grand Rapids (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kevin Curtis - State Farm Agent in Grand Rapids, MI is seeking a Customer Service Representative to join the agent team. You will provide policy information, handle inquiries, and support community members with insurance needs.

This role emphasizes accuracy, service, and teamwork, with opportunities for advancement and training. A friendly, customer-focused approach helps you grow with the agency while delivering excellent experiences.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented with multitasking ability.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

Kevin Curtis - State Farm Agent in Grand Rapids, MI is seeking a Customer Service Representative to join the agent team. You will provide policy information, handle inquiries, and support community members with insurance needs.

This role emphasizes accuracy, service, and teamwork, with opportunities for advancement and training. A friendly, customer-focused approach helps you grow with the agency while delivering excellent experiences.