Insurance Customer Advocate - Flexible Schedule & Growth

State Farm Agent; Lake Charles (LA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Licensing paid by agency

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Shayne Laughlin - State Farm Agent in Lake Charles, LA is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy inquiries, and assist with policy changes. You will coordinate with the agency team to anticipate community needs and support growth.

We offer a friendly, growth‑minded environment with licensing paid by the agency, paid time off, a 401(k) plan, and a competitive hourly wage. Open to bilingual applicants and team‑oriented individuals.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Shayne Laughlin - State Farm Agent in Lake Charles, LA is seeking a Customer Service Representative to deliver exceptional customer experiences, handle policy inquiries, and assist with policy changes. You will coordinate with the agency team to anticipate community needs and support growth.

We offer a friendly, growth‑minded environment with licensing paid by the agency, paid time off, a 401(k) plan, and a competitive hourly wage. Open to bilingual applicants and team‑oriented individuals.