Insurance Customer Advocate | Flexible Schedule & Growth

Lisa Sams - State Farm Agent; Louisville (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Lisa Sams - State Farm Agent in Louisville, KY is seeking a Customer Service Representative to deliver exceptional service and support community members with their insurance needs. You will answer inquiries, process policy changes, handle claims, and maintain accurate records while collaborating with agency team members.

The role emphasizes attentiveness, empathy, and strong communication to drive growth and trust in the local market.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Job description

Lisa Sams - State Farm Agent in Louisville, KY is seeking a Customer Service Representative to deliver exceptional service and support community members with their insurance needs. You will answer inquiries, process policy changes, handle claims, and maintain accurate records while collaborating with agency team members.

The role emphasizes attentiveness, empathy, and strong communication to drive growth and trust in the local market.