Insurance Customer Advocate — Flexible Schedule & Growth

Jake Druce Insurance and Financial Services Inc.; Grand Junction (CO); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Bonus based on performance

Flexible schedule

Opportunity for advancement

Paid time off

Job summary

Jake Druce State Farm is seeking a friendly Customer Service Representative to deliver outstanding service and support to our insurance clients in Grand Junction, Colorado. You will handle inquiries, explain policy options, assist with changes, and coordinate with team members to resolve issues promptly.

The role emphasizes accurate record-keeping, attentiveness to detail, and a proactive approach to helping community members protect what matters most.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Detail-oriented

Multitasking

Customer service

Job description

Jake Druce State Farm is seeking a friendly Customer Service Representative to deliver outstanding service and support to our insurance clients in Grand Junction, Colorado. You will handle inquiries, explain policy options, assist with changes, and coordinate with team members to resolve issues promptly.

The role emphasizes accurate record-keeping, attentiveness to detail, and a proactive approach to helping community members protect what matters most.