Insurance Customer Advocate | Flexible Schedule & Growth

State Farm; Fort Collins (CO); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus

401(k)

Advancement opportunities

Paid time off

Training & development

Health insurance

Competitive salary

Flexible schedule

Job summary

State Farm Agency in Fort Collins seeks a Customer Service Representative to join Jamie Russell’s team. You will deliver exceptional customer experiences by answering inquiries, guiding policy changes, processing claims, and coordinating with colleagues to anticipate community needs.

The role emphasizes accuracy, empathy, and proactive service, with opportunities for advancement and a supportive, family-like culture. A results-driven, outgoing self-starter will thrive here.

Qualifications

• Customer-focused and empathetic team member
• Detail-oriented and able to multitask
• Previous customer service experience preferred

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented and multitasking

Previous customer service experience

Job description

State Farm Agency in Fort Collins seeks a Customer Service Representative to join Jamie Russell’s team. You will deliver exceptional customer experiences by answering inquiries, guiding policy changes, processing claims, and coordinating with colleagues to anticipate community needs.

The role emphasizes accuracy, empathy, and proactive service, with opportunities for advancement and a supportive, family-like culture. A results-driven, outgoing self-starter will thrive here.