Insurance Account Associate — Growth & Client Service

Jamie Russell - State Farm Agent; Fort Collins (CO); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jamie Russell - State Farm Agent is seeking an Account Associate to support daily operations and strengthen customer relationships in Fort Collins. You will act as a liaison between client needs and agency departments to improve the lives of customers.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while delivering proactive product recommendations.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Insurance experience

Job description

Jamie Russell - State Farm Agent is seeking an Account Associate to support daily operations and strengthen customer relationships in Fort Collins. You will act as a liaison between client needs and agency departments to improve the lives of customers.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, while delivering proactive product recommendations.