Rone and Associates - Allstate Insurance in Ozark is looking for a Customer Service Representative/Account Manager. This role focuses on assisting customers with their insurance needs and maintaining strong relationships while providing excellent service. Candidates from customer service or people-focused backgrounds are encouraged to apply. This position allows for learning within the insurance industry and offers opportunities for career advancement. A positive attitude and the ability to work in a team are essential.
Qualifications
Customer service experience preferred but not required.
Comfortable learning new systems and technology.
Ability to work in a team-focused environment.
Responsibilities
Assist customers with questions about their policies and coverage.
Provide excellent service through phone, email, and in-person interactions.
Build strong relationships with new and existing customers.
Support the agency team with administrative tasks.
Skills
Strong communication and interpersonal skills
Organized and detail-oriented
Time management skills
Positive attitude
Job description
Rone and Associates - Allstate Insurance in Ozark is looking for a Customer Service Representative/Account Manager. This role focuses on assisting customers with their insurance needs and maintaining strong relationships while providing excellent service. Candidates from customer service or people-focused backgrounds are encouraged to apply. This position allows for learning within the insurance industry and offers opportunities for career advancement. A positive attitude and the ability to work in a team are essential.