Insurance CSR — Flexible Hours, Paid Licensing

Protectingak; Anchorage (AK); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

License Paid by Agency

Opportunity for advancement

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Heather Andrus Agency in Anchorage is seeking a Customer Service Representative to join a State Farm agent team in a full-time role. You will deliver exceptional client experiences, resolve inquiries, and coordinate with agency staff to anticipate client needs.

We offer license coverage, opportunities for advancement, paid time off, and a supportive team culture. Flexible scheduling and ongoing training are available to help you grow within a small, locally focused office.

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist clients with policy changes and updates.
• Process insurance payments, claims and follow up with clients.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Multitasking

Customer service

Job description

Heather Andrus Agency in Anchorage is seeking a Customer Service Representative to join a State Farm agent team in a full-time role. You will deliver exceptional client experiences, resolve inquiries, and coordinate with agency staff to anticipate client needs.

We offer license coverage, opportunities for advancement, paid time off, and a supportive team culture. Flexible scheduling and ongoing training are available to help you grow within a small, locally focused office.