Insurance CSR — Flexible Hours & Growth Path

Shannon Fortune; Fairbanks (AK); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Flexible schedule

Opportunity for advancement

Paid time off

Parental leave

Signing bonus

Training & development

Job summary

Shannon Fortune - State Farm Agent in Fairbanks, AK is seeking a friendly Customer Service Representative to deliver outstanding service to local customers seeking insurance and financial products. You will build relationships, answer inquiries, and maintain accurate records while supporting the agent team.

Ideal candidates are detail-oriented, have strong communication skills, and enjoy helping people. Prior customer service experience is preferred; training and advancement opportunities are

Qualifications

• Customer-focused mindset with ability to build relationships.
• Excellent verbal and written communication skills.
• Detail-oriented with strong organizational abilities.
• Previous customer service experience preferred.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service orientation

Communication skills

Multitasking

Interpersonal skills

Job description

Shannon Fortune - State Farm Agent in Fairbanks, AK is seeking a friendly Customer Service Representative to deliver outstanding service to local customers seeking insurance and financial products. You will build relationships, answer inquiries, and maintain accurate records while supporting the agent team.

Ideal candidates are detail-oriented, have strong communication skills, and enjoy helping people. Prior customer service experience is preferred; training and advancement opportunities are