Insurance Coordinator

University of Florida; Gainesville (FL); On-site; USD 50,000 - 58,000; Full time

Job summary

University of Florida is seeking a Policy & Insurance Program Administrator to manage UF’s policy management program with DRM insurance, train campus departments on coverage and risk, and assist in securing additional coverages as needed.

You will evaluate liability and property claims, coordinate with claimants, and support mediation or litigation efforts. A Master's or Bachelor's degree with relevant experience is required; travel across campus is expected.

Qualifications

• Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and three years of appropriate experience.
• Master’s degree in Risk Management or similar field
• 4-40 Customer Service Representative and/or
• 2-20 All Lines Agency License
• FEMA Public Assistance experience
• Associate in Risk Management (ARM) designation
• Three (3) to five (5) years of related experience preferred

Responsibilities

• Manage all aspects of UF Policy Management Program with DRM insurance.
• Prepare accurate premium billing statements and internal UF statements.
• Train university-wide departments on available insurance coverages, risk and liability topics.
• Assist departments in securing insurance coverage outside of Florida DRM when requested.
• Help manage the Property Assessment (Statement of Values) program.
• Promptly evaluate and investigate liability and property damage incidents.
• Collect and review necessary documents and forms from claimants and employees to ensure comprehensive assessment and resolution.
• Assist with mediation or litigation processes as needed.
• Serve as a point of contact for FEMA/public assistance claims coordination with Emergency Management.
• Ensure compliance with UF event insurance requirements and manage COI requests.

Skills

Origami

Ability to work independently

Ability to provide professional "dog"

Education

Master's degree in an appropriate area of specialization

Bachelor's degree in an appropriate area of specialization + 3 years experience

Master’s degree in Risk Management or similar field

4-40 Customer Service Representative License

2-20 All Lines Agency License

FEMA Public Assistance experience

Associate in Risk Management (ARM) designation

Tools

Grants Portal

PeopleSoft

SharePoint

Other risk management software

Job description

Policy & Insurance Program Administration

Manage all aspects of the UF Policy Management Program with Florida Department of Risk Management (DRM) insurance. Prepare accurate premium billing statements and internal UF statements. Training University-wide departments on available insurance coverages, risk, and liability topics. Assist departments in securing insurance coverage outside of Florida DRM when requested. Help manage the Property Assessment (Statement of Values) program.

Promptly evaluate and investigate liability and property damage incidents. Collect and review necessary documents and forms from claimants and employees to ensure comprehensive assessment and resolution. Assist with any mediation or litigation processes as needed.

Disaster Claims Coordination

Serve as a point of contact for coordinating with Emergency Management and other departments on public assistance grant preparation and disaster claims with FEMA and the State of Florida.

Certificate of Coverage (COI) & Event Risk

Ensure compliance with UF event insurance requirements of UF departments and other parties holding events on campus. Manage COI requests and training university partners on managing event risk.

Operate UF/state vehicles to satellite locations to perform risk management responsibilities.

Business Continuity & Other Duties

Valid Florida driver license; and 4-40 Customer Service Representative License or the ability to obtain license within first 6 months of employment.

Normal Work Schedule

• Monday through Friday, 08:00 AM to 05:00 PM
• 40 hours per week
• Travel to and from offices around campus
• Occasional travel to offsite meetings

Expected Salary:$50,000 to $58,000 per year, Commensurate with Education & Experience

Required Qualifications

Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and three years of appropriate experience.

Preferred:EDUCATION & TRAINING

Master’s degree in Risk Management or similar field

4-40 Customer Service Representative and/or

2-20 All Lines Agency License

FEMA Public Assistance experience

Associate in Risk Management (ARM) designation

EXPERIENCE

• Three (3) to five (5) years of related experience preferred

KNOWLEDGE

• Knowledgeable of insurance fundamentals, including risk assessment and policy structures for

various commercial lines (e.g., property, liability and Inland Marine).

• Knowledge of the State of Florida Fund and DRM insurance policies

SKILLS

• Origami
• Grants Portal
• People Soft
• SharePoint
• Other risk management software.
• Ability to work independently
• Ability to provide professional customer service
• Ability to communicate effectively (verbally and in writing)
• Ability to plan, organize, and coordinate work assignments
• Ability to fully, logically, and concisely explain insurance related issues.