Insurance Client Success Manager

Allied Insurance Managers, Inc.; Rochester Hills (MI); On-site; USD 85,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) profit-sharing

Paid vacation and holidays

Job summary

Allied Insurance Managers, Inc. in Michigan seeks a Customer Service Manager to lead our customer service department and drive exceptional client experiences.

You will direct a team, set standards, and shape how we serve businesses and individuals with insurance and risk management solutions. The role emphasizes strong communication, proactive problem-solving, and collaboration across functions to support growth.

Qualifications

• Experience leading a customer service team or department.
• Strong communication and interpersonal skills.
• Proven problem-solving and process improvement abilities.

Responsibilities

• Lead the customer service department and guide daily operations.
• Enhance client satisfaction through effective issue resolution.
• Collaborate with sales, operations and risk teams to improve service delivery.

Skills

Leadership

Communication

Problem-solving

Job description

Allied Insurance Managers, Inc. in Michigan seeks a Customer Service Manager to lead our customer service department and drive exceptional client experiences.

You will direct a team, set standards, and shape how we serve businesses and individuals with insurance and risk management solutions. The role emphasizes strong communication, proactive problem-solving, and collaboration across functions to support growth.