Insurance Client Success Lead

Strive Solutions; Westborough (MA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Strive Solutions is seeking a Client Service Manager to own day-to-day service for key insurance and risk management clients. You will act as the primary client contact, manage renewals and policy documentation, and coordinate with producers, underwriters, and internal specialists to ensure accurate, timely coverage.

You will analyze client risk and advocate for suitable coverage solutions. You will support claims advocacy to help protect client interests, requiring a strong client service

Formación

• Strong client service mindset.
• Excellent coordination and communication.
• Sound risk and coverage understanding.
• Attention to detail in policy documentation.
• Ability to advocate effectively in claims processes.

Responsabilidades

• Serve as the primary point of contact for clients.
• Manage renewals, endorsements, and policy documentation.
• Coordinate with producers, underwriters, and internal specialists to deliver accurate, timely coverage service.
• Analyze client risk profiles and recommend appropriate coverage solutions.
• Support claims advocacy to help protect client interests.

Conocimientos

Client service mindset

Coordination

Communication

Risk understanding

Policy documentation accuracy

Claims advocacy

Descripción del empleo

Strive Solutions is seeking a Client Service Manager to own day-to-day service for key insurance and risk management clients. You will act as the primary client contact, manage renewals and policy documentation, and coordinate with producers, underwriters, and internal specialists to ensure accurate, timely coverage.

You will analyze client risk and advocate for suitable coverage solutions. You will support claims advocacy to help protect client interests, requiring a strong client service