Insurance Client Services Specialist - P&C Licensed

Farmers Insurance - Carrie Lewis Agency; Norfolk (VA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Commission Opportunities

Career Growth Opportunities

Paid Time Off (PTO)

Paid Holiday Time Off

Mon-Fri Schedule

Hands on Training

Job summary

Farmers Insurance - Carrie Lewis Agency in Norfolk, Virginia is seeking a dependable Customer Service Representative to help clients, support licensed agents, and keep office operations organized. The role requires handling client service requests, onboarding/offboarding, and maintaining accurate records with a focus on responsive, professional service.

We value strong communication, attention to detail and reliability in a fast-paced office.

Qualifications

• Must have prior administrative/high-volume customer service experience.
• Must be property and casualty licensed as well as life and annuities licensed.
• Willingness to learn, be coachable and customer-focused.

Responsibilities

• Process client service requests and administrative tasks.
• Document customer interactions in the agency management system.
• Support licensed agents and assist with onboarding/offboarding.

Skills

Administrative experience

Customer service

Communication skills

Problem solving

Education

Property & Casualty license

Life & Annuities license

Job description

Farmers Insurance - Carrie Lewis Agency in Norfolk, Virginia is seeking a dependable Customer Service Representative to help clients, support licensed agents, and keep office operations organized. The role requires handling client service requests, onboarding/offboarding, and maintaining accurate records with a focus on responsive, professional service.

We value strong communication, attention to detail and reliability in a fast-paced office.