Insurance Client Services Associate — Foundations Training

Hylant; Cleveland (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Hylant seeks a motivated entrant to join its Foundations Training & Development Program in Cleveland, OH. The Client Service Associate will complete a robust curriculum, gain insurance knowledge, and prepare for a dedicated Commercial Property & Casualty or Employee Benefits client service role.

You will learn Hylant's servicing tools, pursue necessary licensure, and provide admin support, report distribution, and document management for client service teams.

Qualifications

• High School Diploma or equivalent required; associate or bachelor’s degree preferred.
• Active Property & Casualty or Life & Health License, or the ability to obtain within 100 days of employment.
• Intermediate Microsoft Office skills (Excel, Word, PowerPoint, Outlook).
• Ability to organize, plan and prioritize with effective results.
• Intermediate to advanced communication skills, including listening, speaking and writing.

Responsibilities

• Complete Foundations Training & Development Program curriculum and develop insurance knowledge.
• Develop understanding and adoption of Hylant’s servicing tools and processes.
• Provide general administrative and document management support to client service teams.
• Process and distribute insurance verification requests such as COIs and ID cards.
• Assist in compiling documents for client renewals and submissions.
• Cross-train in specialized property & casualty or employee benefits functions.

Job description

Hylant seeks a motivated entrant to join its Foundations Training & Development Program in Cleveland, OH. The Client Service Associate will complete a robust curriculum, gain insurance knowledge, and prepare for a dedicated Commercial Property & Casualty or Employee Benefits client service role.

You will learn Hylant's servicing tools, pursue necessary licensure, and provide admin support, report distribution, and document management for client service teams.