Insurance Client Services Associate – Entry Level

Watkins Insurance Group; Austin (TX); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading insurance firm in Austin, TX is seeking candidates for future Insurance Customer Service Roles. These roles are essential for managing policy changes and supporting Account Managers, ensuring client interactions reflect professionalism and care. We welcome individuals starting their journey or those with experience. If you're collaborative and detail-oriented, submit your resume to join our Talent Community and be considered for upcoming positions.

Qualifications

• Active Texas General Lines P&C license (not required for entry-level roles).
• 1-2 years of insurance support or policy servicing experience (not required for entry-level roles).
• Experience with insurance systems such as Applied Epic (preferable).
• Industry designation related to area of expertise.
• Knowledge of insurance coverages (e.g., auto, property, group health, workers' comp).

Responsibilities

• Manage policy changes and resolve billing questions.
• Assist with client communications with accuracy and attention to detail.
• Support Account Managers and Producers.

Job description

A leading insurance firm in Austin, TX is seeking candidates for future Insurance Customer Service Roles. These roles are essential for managing policy changes and supporting Account Managers, ensuring client interactions reflect professionalism and care. We welcome individuals starting their journey or those with experience. If you're collaborative and detail-oriented, submit your resume to join our Talent Community and be considered for upcoming positions.