Customer Relations Pro - Growing Insurance Team (Flexible)

State Farm Agent; Morris Plains (NJ); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

An insurance agency team in Morris Plains is looking for a Customer Relations Representative to provide exceptional customer service and support the agency's growth. Key responsibilities include managing inquiries, resolving issues, and assisting with customer retention strategies. Ideal candidates possess strong communication and problem-solving skills, along with the ability to handle stress calmly. Competitive salary ranges from $45,000 to $55,000 per year. This role offers a chance for advancement within a supportive and energetic environment.

Qualifications

• Strong communication and problem-solving skills are essential.
• Experience in customer service is preferred but not mandatory.
• Candidates should be able to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication skills

Problem-solving skills

Customer service experience

Ability to handle high-stress situations

Job description

An insurance agency team in Morris Plains is looking for a Customer Relations Representative to provide exceptional customer service and support the agency's growth. Key responsibilities include managing inquiries, resolving issues, and assisting with customer retention strategies. Ideal candidates possess strong communication and problem-solving skills, along with the ability to handle stress calmly. Competitive salary ranges from $45,000 to $55,000 per year. This role offers a chance for advancement within a supportive and energetic environment.