Insurance Client Care Specialist — Mon-Fri, PTO

Sara Tyranski: Allstate Insurance; Westland (MI); Sur place; USD 32 000 - 44 000; Plein temps

Avantages offerts par ce poste

Evenings Off

Mon-Fri Schedule

Health Insurance

Hands on Training

Paid Time Off (PTO)

Collaborative Work Environment

Business Casual Attire

Weekends Off

Appreciation Lunches

Résumé du poste

Tyranski Agency LLC in Westland, Michigan, is seeking a detail-oriented, professional Full-Time CSR to be the first point of contact for our clients. You will answer multiple phone lines, greet visitors, draft letters and reports, and perform clerical duties as needed.

A positive attitude and reliability are essential. No insurance experience is required, licensing assistance is available, and you will join a supportive team with a focus on excellent customer service.

Qualifications

• Experience in customer-focused roles is helpful.
• Excellent communication and interpersonal skills.
• Ability to use phone and office software with accuracy.
• Willingness to learn and adapt in a fast-paced environment.

Responsabilités

• Answer multiple phone lines and route calls.
• Greet visitors and provide a welcoming office experience.
• Draft letters and reports; perform clerical duties as needed.
• Process customer policy change requests and renewals.
• Take premium payments and generate insurance quotes.
• Provide information on products and services to customers.
• Assess customer needs during calls to recommend solutions.

Connaissances

Customer service

Phone etiquette

Communication

Multi-tasking

Professionalism

Description du poste

Tyranski Agency LLC in Westland, Michigan, is seeking a detail-oriented, professional Full-Time CSR to be the first point of contact for our clients. You will answer multiple phone lines, greet visitors, draft letters and reports, and perform clerical duties as needed.

A positive attitude and reliability are essential. No insurance experience is required, licensing assistance is available, and you will join a supportive team with a focus on excellent customer service.