Insurance Client Care Specialist — In-Office (Jackson, MO)

Cape Girardeau Area Chamber of Commerce; Jackson (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life

401(k)

Job summary

Coalter Insurance in Jackson, MO is seeking an Internal Customer Service Representative to join a high-energy team in-office. The role emphasizes serving clients and supporting colleagues with efficiency and care.

Ideal candidates are organized, detail-oriented and eager to grow a long-term career, with insurance licensing or willingness to obtain Missouri licensure; proficient with Microsoft Office 365 and Google Workspace.

Qualifications

• Insurance license or willingness to obtain Missouri license.
• Customer service experience preferred.
• Sales experience a plus.
• Strong written and verbal communication.

Responsibilities

• Provide exceptional internal and client customer service.
• Assist with client needs, follow-up, and problem resolution.
• Support the team with daily priorities and organization.
• Communicate with clients, carriers, and team members.
• Help improve processes and keep work moving forward.

Skills

Customer service

Communication

Detail-oriented

Teamwork

Tools

Microsoft Office 365

Google Workspace

Job description

Coalter Insurance in Jackson, MO is seeking an Internal Customer Service Representative to join a high-energy team in-office. The role emphasizes serving clients and supporting colleagues with efficiency and care.

Ideal candidates are organized, detail-oriented and eager to grow a long-term career, with insurance licensing or willingness to obtain Missouri licensure; proficient with Microsoft Office 365 and Google Workspace.