Customer Service Representative - State Farm Agent Team Member

Annette Snowden - State Farm Agent; Hamilton (OH); Sur place; USD 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

License Reimbursement

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Résumé du poste

Annette Snowden - State Farm Agent in Hamilton, OH is seeking a Customer Service Representative to join her team. You will generate exceptional customer experiences by answering inquiries, updating policies, and coordinating with agency staff—driving community support and client satisfaction.

The role emphasizes accuracy, empathy, and the ability to multitask, with opportunities for internal growth and a flexible schedule. Training, development, and performance-based bonuses are available.

Qualifications

• Strong communication and interpersonal abilities for client interactions.
• Attention to detail and ability to multitask in a fast-paced office.
• Previous customer service experience preferred.

Responsabilités

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Connaissances

Communication skills

Interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Description du poste

Benefits

• License Reimbursement
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Annette Snowden - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.