Insurance Client Care Specialist | Flexible Schedule

Kimnava; Fort Lauderdale (FL); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Performance bonus

Competitive pay

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Kimnava in Fort Lauderdale is seeking a customer-focused insurance professional to establish relationships with clients and coworkers, balancing service with growth goals and a healthy work/life balance.

You will handle inquiries by phone and email, educate customers on insurance options, review renewals, and support the agency in delivering excellent service; a flexible schedule and benefits are included.

Qualifications

• Interest in marketing products and services based on customer needs.
• Excellent communication skills across written and verbal channels.
• People-oriented with the ability to work in a team environment.
• Detail oriented and proactive in problem solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Answer incoming calls, respond to emails, handle questions, and resolve complaints.
• Educate customers about insurance options using a needs-based review process.
• Review renewals, explain premium changes, and assist customers considering leaving the agency.

Skills

Customer focus

Communication skills

People skills

Attention to detail

Problem solving

Computer literacy

Teamwork

Education

Insurance licenses (2-20/2-15 preferred)

Job description

Kimnava in Fort Lauderdale is seeking a customer-focused insurance professional to establish relationships with clients and coworkers, balancing service with growth goals and a healthy work/life balance.

You will handle inquiries by phone and email, educate customers on insurance options, review renewals, and support the agency in delivering excellent service; a flexible schedule and benefits are included.