Insurance Client Advocate — Remote & Growth Path

Amy Falcon - State Farm Agent; Metairie (LA); On-site; USD 35,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Amy Falcon - State Farm Agent in Metairie, LA is seeking a dependable team member to support daily office operations and customer service across multiple product lines across our agency. You will be the face of professional service, helping clients understand and select suitable insurance solutions while maintaining trust and courtesy.

The role emphasizes clear communication, organization, and a proactive approach to solving problems.

Qualifications

• Effective written and verbal communication skills.
• Strong organizational abilities with attention to detail.
• Comfortable working in a fast-paced environment.
• Prior experience in customer service, business support, or insurance preferred.
• Must possess or be able to obtain necessary state insurance licenses.

Responsibilities

• Communicate with customers to understand their needs and provide available product information.
• Assist in developing relationships with new and existing customers across multiple product lines.
• Support daily office operations, including documentation, scheduling, and follow-up activities.
• Participate in marketing efforts to promote awareness within the community.
• Maintain accurate records and ensure a consistent customer experience.
• Collaborate with team members to achieve office objectives.

Skills

Communication

Organization

Fast-paced environment

Customer service

Tools

Licensing knowledge

Job description

Amy Falcon - State Farm Agent in Metairie, LA is seeking a dependable team member to support daily office operations and customer service across multiple product lines across our agency. You will be the face of professional service, helping clients understand and select suitable insurance solutions while maintaining trust and courtesy.

The role emphasizes clear communication, organization, and a proactive approach to solving problems.