Account Associate - Remote Insurance & Growth

Amy Falcon - State Farm Agent; Metairie (LA); Hybrid; USD 40,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

One remote workday per week

Job summary

Amy Falcon - State Farm Agent in Metairie, LA seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a liaison between customer needs and agency departments. You will proactively market relevant products and services, assist customers with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

A team-oriented, dependable individual with strong communication and organizational skills

Qualifications

• Customer service experience preferred.
• Strong organizational and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Organizational skills

Communication

Job description

Amy Falcon - State Farm Agent in Metairie, LA seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and serve as a liaison between customer needs and agency departments. You will proactively market relevant products and services, assist customers with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance.

A team-oriented, dependable individual with strong communication and organizational skills