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Benefits offered by this job
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Job summary
A reputable insurance agency in Gilmer, Texas, is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include handling inquiries, assisting with policy changes, and resolving claims. The ideal candidate possesses strong communication skills and attention to detail, with a preference for previous customer service experience. This role offers a competitive salary and benefits including flexible scheduling and opportunities for advancement.
Qualifications
Communication skills essential for interacting with customers.
Detail-oriented to maintain accurate records.
Previous customer service experience preferred.
Responsibilities
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
Skills
Communication and interpersonal skills
Detail-oriented
Ability to multitask
Customer service experience
Job description
A reputable insurance agency in Gilmer, Texas, is seeking a Customer Service Representative to enhance customer experiences. Responsibilities include handling inquiries, assisting with policy changes, and resolving claims. The ideal candidate possesses strong communication skills and attention to detail, with a preference for previous customer service experience. This role offers a competitive salary and benefits including flexible scheduling and opportunities for advancement.