Flexible Schedule Insurance Customer Care Specialist

Paul Herndon - State Farm Agent; Gilmer (TX); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

A successful insurance agency in Gilmer, Texas, is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will enhance customer experiences, assist with policy changes, and process claims. Ideal candidates have strong communication skills and a customer-focused mindset. This position offers flexible scheduling, competitive salary, and opportunities for advancement.

Qualifications

• Ability to generate exceptional customer experiences.
• Strong attention to detail.
• Empathetic and customer-focused attitude.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

A successful insurance agency in Gilmer, Texas, is looking for a Customer Service Representative - State Farm Agent Team Member. In this role, you will enhance customer experiences, assist with policy changes, and process claims. Ideal candidates have strong communication skills and a customer-focused mindset. This position offers flexible scheduling, competitive salary, and opportunities for advancement.