Insurance Claims Surveillance Specialist

Allied Universal; Middletown (CT); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Retirement plan

Disability insurance

Paid holidays

Job summary

Allied Universal® is seeking a Surveillance Investigator to perform discreet mobile and stationary surveillance for insurance claim administration. Responsibilities include independent investigations across multiple coverages, covert monitoring, and clear reporting.

A valid driver’s license and one year of related experience are required. The role emphasizes confidentiality, legal/ethical conduct, and collaboration with agencies as needed.

Qualifications

• High school diploma or equivalent.
• Post-offer training/orientation course completion.
• Minimum of one year verifiable investigations or protective service experience.
• Ability to work varied hours including weekends/holidays.
• Type reports in Word with minimal errors.
• Proficient with laptops, video cameras, and cell phones.
• Capable of independent, focused work under pressure.

Responsibilities

• Conduct independent investigations across workers’ comp, liability, property, and disability.
• Utilize surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations clearly and concisely.
• Collaborate with investigators and law enforcement as needed.
• Maintain confidentiality and uphold legal/ethical standards.

Skills

Report writing

Multitasking

Calm under pressure

Independent work

Flexibility

Observation skills

Education

High School Diploma or Equivalent

Associate’s Degree in Criminal Justice

Tools

Laptop proficiency

Video cameras

Cell phones

Job description

Allied Universal® is seeking a Surveillance Investigator to perform discreet mobile and stationary surveillance for insurance claim administration. Responsibilities include independent investigations across multiple coverages, covert monitoring, and clear reporting.

A valid driver’s license and one year of related experience are required. The role emphasizes confidentiality, legal/ethical conduct, and collaboration with agencies as needed.