Insurance Claims Investigator — Field & Report Pro

Command Investigations, LLC; Jackson (MS); On-site; USD 32,000 - 41,000; Full time

Job summary

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least one year of experience to join our dynamic team in Mississippi. You will conduct field investigations, interview involved parties, gather evidence, and prepare client-ready reports for workers’ compensation, general liability, auto, and property claims.

The role requires reliable transportation, the ability to work independently, strong written communication, and attention to detail.

Qualifications

• Minimum of 1 year of claims investigation or related field.
• Associate’s or Bachelor’s degree in Criminal Justice or related field.
• Ability to type 50+ WPM with accuracy.
• English speaking required; multilingual is a plus.
• Own vehicle and valid driver’s license.
• Willingness to travel within a 30-mile radius of the posted location.

Responsibilities

• Conduct field investigations for various claim types.
• Submit daily updates and maintain case records.
• Draft detailed, professional statements and reports.
• Deliver client-ready reports meeting quality standards.
• Perform scene investigations and courthouse research.

Skills

Field investigations

Interviewing

Report writing

Attention to detail

Education

Associate’s or Bachelor’s degree in Criminal Justice or related field

Tools

Investigative equipment knowledge

Job description

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least one year of experience to join our dynamic team in Mississippi. You will conduct field investigations, interview involved parties, gather evidence, and prepare client-ready reports for workers’ compensation, general liability, auto, and property claims.

The role requires reliable transportation, the ability to work independently, strong written communication, and attention to detail.