Claims Investigator: Field Investigations & Reports

Command Investigations, LLC; Greenville (SC); Hybrid; USD 48,000 - 62,000; Full time

Job summary

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least one year of field experience to join our dynamic team. You will gather evidence, interview involved parties, document findings, and prepare client-ready reports across workers' comp, general liability, auto, and property claims.

This role requires strong attention to detail, reliable transportation, the ability to travel within multiple states, and proficiency with Microsoft Word and Outlook.

Qualifications

• Minimum 1 year of field investigations experience.
• Associate’s or Bachelor’s degree in Criminal Justice.
• Report writing; 50+ WPM typing with accuracy.
• Valid state Investigator license or eligibility.
• Willing to travel across multiple states.
• Own reliable vehicle and insurance coverage.
• English speaking required; multilingual a plus.

Responsibilities

• Conduct investigations by gathering evidence and interviewing involved parties.
• Prepare comprehensive, client-ready investigation reports.
• Submit daily updates on progress and observations.
• Perform scene investigations and courthouse research.
• Drive to assignments safely and maintain a vehicle.

Skills

Field investigations

Statement writing

Report writing

Microsoft Word

Microsoft Outlook

Attention to detail

Communication skills

Education

Associate’s or Bachelor’s degree in Criminal Justice

Tools

Digital recording equipment

Job description

Command Investigations, LLC is seeking an Insurance Claims Investigator with at least one year of field experience to join our dynamic team. You will gather evidence, interview involved parties, document findings, and prepare client-ready reports across workers' comp, general liability, auto, and property claims.

This role requires strong attention to detail, reliable transportation, the ability to travel within multiple states, and proficiency with Microsoft Word and Outlook.