Insurance Claims Coordinator — Client Services

Lockton Companies; Houston (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Wellbeing support

Job summary

Lockton Companies in Houston, TX is seeking a proactive Claims Coordinator to facilitate timely claim reporting, maintain documentation, and support Claims Consultants in delivering high-quality client service. The role requires strong organizational skills, attention to detail, and the ability to coordinate between clients, carriers, and internal teams.

You will gain exposure to complex claims handling, client service processes, and carrier interactions, building a solid foundation for

Qualifications

• 1–3+ years in insurance, claims admin, or brokerage operations preferred.
• Basic understanding of commercial insurance coverages and claims processes.
• Strong organizational and time-management skills with ability to manage multiple priorities.
• High level of accuracy and attention to detail.
• Proficiency with Microsoft Office and claims/agency management systems.

Responsibilities

• Prepare and submit primary and excess claim notices to carriers in accordance with policy requirements.
• Ensure timely and accurate reporting of new claims, including collection of required documentation.
• Track claim acknowledgments and follow up with carriers to confirm receipt and assignment.
• Maintain departmental logs, claim registers, and reporting trackers.
• Provide administrative and operational support to Claims Consultants on various accounts.
• Assist with claim reviews, reporting packages, and claim summaries.
• Coordinate scheduling and preparation of claim review meetings as needed.
• Support special projects, data gathering, and reporting initiatives.

Skills

Organizational skills

Attention to detail

Microsoft Office

Communication skills

Team collaboration

Customer service

Confidentiality

Analytical mindset

Tools

Claims systems

Agency management systems

Job description

Lockton Companies in Houston, TX is seeking a proactive Claims Coordinator to facilitate timely claim reporting, maintain documentation, and support Claims Consultants in delivering high-quality client service. The role requires strong organizational skills, attention to detail, and the ability to coordinate between clients, carriers, and internal teams.

You will gain exposure to complex claims handling, client service processes, and carrier interactions, building a solid foundation for