Claims Data & Analytics Coordinator

Lockton; Kansas City (MO); On-site; USD 42,000 - 66,000; Full time

Job summary

Lockton in Kansas City seeks a detail‑oriented Claims Data Specialist to support client accounts. You will collect data from carriers, enter and audit it in claims systems, and assist with tracking, trending, and reporting of claims statistics. You will interact with the account team to share claim summaries and maintain confidentiality. Strong Excel and communication skills are required.

Travel may be required; eligibility to work in the United States is essential.

Qualifications

• Bachelor’s Degree in Business Administration or related field.
• Up to three years of Client services experience is required.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Legally able to work in the United States.
• Ability to travel by automobile and aircraft.

Responsibilities

• Collect client’s claims data from various insurance carriers or TPA RMIS Systems including loss runs.
• Enter data into claims management systems and audit for accuracy, completeness, and conformity to established procedures.
• Enters claim and coverage information into claim management systems.
• Assist with development of claims management systems for tracking/monitoring, trending and reporting of claims statistics.
• Assist with tracking of trending, unique, or significant claims.
• Interact and support the account team with claim summary information as well as claim data.
• Fields all questions and acts on requests concerning claim progress; time is of the essence in responding to questions and requests.
• Receives and responds to routine internal/external client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions, referring complex inquiries to more senior staff.
• Is proactive in handling daily communications paying special attention to items requiring immediate attention and ensuring they are addressed by claims team.
• Receives claim information from internal/external client or and verifies relevant policies for reporting to carriers and tracking in appropriate claim filing systems.
• Reports claim information accurately and promptly to the appropriate insurance carrier on behalf of the internal/external client; communicates claim information to insurance carrier and internal teams.
• Maintains communication with internal/external client and insurance carrier; prepares status reports on critical claims for client.
• Prepares written correspondence and makes telephone calls to claims adjusters as requested by senior staff.
• Helps produce communications such as newsletters, bulletins, presentations as requested by senior staff.
• Meets with Producer and Commercial Insurance Department associates concerning claims progress.

Skills

Microsoft Office Suite

Verbal communication

Interpersonal skills

Education

Bachelor’s Degree in Business Administration or related field

Job description

Lockton in Kansas City seeks a detail‑oriented Claims Data Specialist to support client accounts. You will collect data from carriers, enter and audit it in claims systems, and assist with tracking, trending, and reporting of claims statistics. You will interact with the account team to share claim summaries and maintain confidentiality. Strong Excel and communication skills are required.

Travel may be required; eligibility to work in the United States is essential.