Insurance & Claims Compliance Specialist

Penske Truck Leasing Co., L.P.; Reading (Berks County); On-site; USD 42,000 - 56,000; Full time

Job summary

Penske Truck Leasing Co., L.P. is seeking an associate to assist Compliance Manager and Supervisor with day-to-day operations, providing basic insurance support to field and sales teams.

The role involves processing insurance documents, preparing tenders, and assisting with vehicle suspension issues. The candidate will handle claims routing, review coverage, and support the RM department's special projects while maintaining accuracy in a high-volume setting.

Qualifications

• High school diploma or Associate's degree is required or preferred.
• Basic insurance knowledge is preferred.
• Ability to work in a high-volume, fast-paced environment and remain accurate.
• Strong customer service skills are required.
• Excellent multi-tasking and organizational skills are required.
• Effective verbal and written communication skills are required.
• Self-motivation and positive attitude are essential.
• Ability to work well in a team environment.
• Proficiency with Microsoft Office products is required.
• Regular, predictable full attendance is essential.

Responsibilities

• Receive and route incoming claim inquiry calls to the appropriate examiner or department.
• Review claims to determine coverage.
• Handle tender of customer-provided claims.
• Review Rental and Lease agreements.
• Review lawsuits and prepare tender.
• Maintain litigation round robin.
• Review 24/7 accident reports for processing.
• Distribute Insurance ID cards and maintain Insurance Card supply.
• Review/Research bankruptcy notices.
• Research and resolve State Vehicle Suspensions and vehicle verification notices.
• Assist with special projects as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Verbal & written communication

Teamwork

Attention to detail

Microsoft Office

Attendance

Education

High school diploma or Associate's degree

Tools

Microsoft Office

Job description

Penske Truck Leasing Co., L.P. is seeking an associate to assist Compliance Manager and Supervisor with day-to-day operations, providing basic insurance support to field and sales teams.

The role involves processing insurance documents, preparing tenders, and assisting with vehicle suspension issues. The candidate will handle claims routing, review coverage, and support the RM department's special projects while maintaining accuracy in a high-volume setting.