Insurance Claim Manager

FlatironDragados; Alpharetta (GA); On-site; USD 130,000 - 160,000; Full time

Job summary

FlatironDragados, leading the SR 400 Express Lanes project in Atlanta, seeks an Insurance Claim Manager to safeguard the program and optimize claims processes. You will drive risk-informed decision‑making, coordinating with carriers, brokers, and legal counsel to resolve complex insured claims and ensure compliance across the project lifecycle.

You will oversee claim reporting to leadership, monitor loss trends, and identify cost-saving risk controls for a multi‑billion-dollar infrastructure

Qualifications

• Bachelor’s degree is required.
• Minimum 7+ years experience in construction insurance or claims management.
• Experience handling general liability and builder's risk claims.
• Knowledge of risk management principles and claims administration.
• Construction project experience preferred; CRIS designation is highly regarded.

Responsibilities

• Manages claims procedures by collaborating with internal and external stakeholders to ensure timely resolution.
• Selects and works with external counsel on litigated insured claims and ensures timely responses.
• Reviews billing and invoices to ensure correct coding and timely payment; tracks erosion of deductibles.
• Supports bid review by advising on insurance coverage needs and risk factors for construction projects.
• Develops and distributes reports on loss runs, litigation status, and resolutions to Safety and Operations leadership.
• Identifies cost-control measures and tracks trend analysis to support company-wide insurance.

Skills

Risk management

Claims administration

Construction insurance

General liability

Builder's risk

CRIS certification

Education

Bachelor’s Degree

Job description

Are you a detail-oriented leader with a knack for problem-solving ? As an Insurance Claim Manager, you will be at the forefront of safeguarding our organization against potential losses while ensuring compliance and efficiency in our claims process. Your strategic oversight will not only help in managing and coordinating risk and insurance programs but also in mitigating risks that could lead to injury, property loss or legal liabilities. Collaborate with industry experts and committed teams to navigate complex insurance claims .

Join the $4.6B SR 400 Express Lanes project in Atlanta—one of the largest roadway projects in the United States—delivered through a public-private partnership led by FlatironDragados and ACCIONA. This landmark infrastructure program includes the design, construction, and long-term operation and maintenance of the corridor over 50 years, transforming a critical transportation route and supporting mobility in one of the nation’s fastest-growing regions.

What You Will Be Doing

• Manages claims procedures by collaborating with internal and external stakeholders, including insurance carriers, brokers, attorneys, corporate Safety, and the business operations team to ensure timely and accurate resolution.
• Selects and works with external legal counsel on litigated insured claims to ensure accurate and timely responses to requests. Reviews company data and documents to ensure compliance with agency requests.
• Reviews insurance billing and invoice documents to ensure correct company coding for accurate and timely payment. Tracks billing and payable accounts to identify and report erosion of insurance deductibles.
• Supports the project bid review team by providing expert guidance on insurance coverage needs and potential risk factors. Works closely with insurance brokers and the project bid review committee to understand the full scope of construction projects and identify possible risk factors for review.
• Develops, maintains, and distributes reports on loss runs, loss rates, litigation status, and resolutions to Safety and Operations leadership, as needed. Reports all insurance claims to carriers daily.
• Identifies cost control measures and savings opportunities, and tracks trend analysis to support companywide insurance claims.

What We Are Looking For

• Bachelor’s Degree, required.
• Minimum 7+ years experience with construction insurance, claims management or related experience.
• Demonstrated experience handling general liability, builder's risk, and other construction-related insurance claims.
• Strong knowledge of risk management principles and claims administration.
• Construction project experience is strongly preferred, or claims experience specific to heavy civil/construction projects.
• Construction Risk & Insurance Specialist (CRIS) highly regarded.
• Clear verbal, written and presentation skills needed.
• Strong negotiator and comfortable with conflict. Able to mediate discussions between the business field and claim stakeholders.
• Takes personal ownership over tasks, within authority as outlined by manager.
• Developed knowledge of corporate insurance coverage options and contract policy language.
• Sharp analytical skills to identify trends in data and recommend mitigation solutions to achieve Company and program objectives.
• Multi-tasks and communicates effectively in a fast-paced environment with strong organizational and process-oriented skill and ability.
• Growing delegation skills ability to identify strengths and growth opportunities for direct reports to encourage and grow skills of team.

Why work for us

Some of the benefits you may be eligible for as an employee are:

• Comprehensive compensation package and paid time off program
• Industry leading 401(k)/RRSP
• Medical/Extended Health Care, Dental, Vision and/or Provincial Medical
• Wellness benefits & Employee Assistance Program
• Tuition Reimbursement Program

We are an EEO/ADA/Veterans employer.

Salary Min

USD $130,000.00/Yr.

Salary Max

USD $160,000.00/Yr.